Digitally influenced customer journeys and human interaction
Brands that truly believe in customer centricity will thrive and grow—despite disruptions and uncertainty. Why? Because they know that exceptional customer experiences generate sustainable value.
Our next-generation customer experience solutions help you uncover that value by better addressing the new needs of your customers, expediting resolution, growing revenue, and doing more with less.
SOLUTION
Reimagine CX
Seamlessly blend human, automation-enabled, and digital engagement to deliver a resolution-centered, differentiated experience.
SOLUTION
Build Brand Fans
Remove the barriers between touchpoints, meet the new needs of customers, and create amazing experiences to turn happy customers into lifelong fans.
SOLUTION
Grow Wallet Share
Uncover opportunities to optimize the customer journey, accelerate resolution, and increase customer lifetime value.
SOLUTION
Reduce Cost-to-Serve
Deliver smarter customer support while reducing call volume and handle times for operational cost savings and optimization.
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CX Transformation
Resolution-Centered CX
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Deliver a differentiated experience with a seamlessly blended, human and digital customer journey.
Resolution-Centered CX
Empower your customer experience with practical AI to accelerate resolution and reduce your cost to serve.
SupportPredict
SaaS
Get everything you need to launch your own customer engagement program.
CCaaS
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ResultsCX Brand Reveal
The Results Companies Announces Significant Initiative to Increase Staff at Its U.S. Locations
Redefined Company Culture Focuses on Employee Growth and SuccessFORT LAUDERDALE, Fla., Sept. 03, 2020 (GLOBE NEWSWIRE) -- The Results Companies, a premier customer experience partner to Fortune-100 and 500 companies worldwide, announced today a significant initiative...
June 2020 Release: Successful PCI-DSS Compliance Audit
Fort Lauderdale, Florida – (July 9, 2020) – The Results Companies announced today that it had achieved Payment Card Industry Data Security Standard (PCI-DSS) compliance for its data centers, global network, global call centers, and Results Home Office™...
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