What makes ResultsCX stand out in its field as a customer experience solutions provider is its deep-rooted people-centric approach. One might assume any similar organization would focus on that above anything – it seems like a no-brainer – but the thing about IT is that, for many working in that sphere, technology is all they’ve known. And while IT expertise can be taught, empathy is trickier to grasp. Jamie Vernon, SVP IT, and Infrastructure, knows that better than most.
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