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Reimagined Work-at-Home Training Model Benefits Fortune 500 Retailer

Reimagined Work-at-Home Training Model Benefits Fortune 500 Retailer

Case Study Featured

Training and nesting enhancements fast track newagent performance achievements The Client The client, a renowned Fortune 500 company, is a home improvement specialty retailer operating throughout North America and beyond. Since 2017, ResultsCX has been a valued...
SupportPredict Bots Drive Quality, CSAT, and AHT Improvements for Fortune 500 Healthcare Payer

SupportPredict Bots Drive Quality, CSAT, and AHT Improvements for Fortune 500 Healthcare Payer

Case Study Featured

Three-month pilot compared Bots-equipped agent care against control group performance. Covid-19 Disruption The Client A managed care provider to more than six million members, our client is a Fortune 500 insurance company whose partnership with ResultsCX is more than...
Customer Care Survey Shows Consumers Are Having Success Accessing Medical & Insurance Information via Chatbots and Self-Support Materials

Customer Care Survey Shows Consumers Are Having Success Accessing Medical & Insurance Information via Chatbots and Self-Support Materials

Featured Press Release Resource Featured

Even When Covid-19 Subsides, Growing Number of Consumers Want Increased Access to Online Customer Care Options FORT LAUDERDALE, FLA. – (April 8, 2021) – ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced...
ResultsCX unveils stats and trends for 2020 holiday customer service strategies

ResultsCX unveils stats and trends for 2020 holiday customer service strategies

Featured Press Release

FORT LAUDERDALE, FLA. – (December 28, 2020) – ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, announced today findings from its recent holiday shopping and customer service survey, taking the pulse of organizations and how...
How Businesses Reshaped Their Operations for Customer Service During COVID-19

How Businesses Reshaped Their Operations for Customer Service During COVID-19

Article Featured

By Blayne Shell, ResultsCX Chief Revenue Officer As organizations throughout the world continue to reshape their business operations under the “new normal” lights of the pandemic economy, many have taken a close look inward to identify areas where they can become more...
Cable & Internet Industry Leader Reaches New Heights in Sales CX

Cable & Internet Industry Leader Reaches New Heights in Sales CX

Case Study Featured

ResultsCX Reinvents Sales Strategy Ahead of New Product Launch Download Case Study...

ResultsCX
100 NE Third Avenue, Ste. 200
Fort Lauderdale, FL 33301
954-921-2400

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ResultsCX
100 NE Third Avenue, Ste. 200
Fort Lauderdale, FL 33301
954-921-2400

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