Contact Center
As a Service
(CCaaS)

Just Add

People

Providing a state-of-the-art customer care environment involves complex considerations about technology, security, and systems maintenance.

ResultsCX Contact Center as a Service (CCaaS) solutions include everything needed to make the most of your customer experience.

Stop worrying about compliance, hackers, and network intrusions—Our expertise and infrastructure allow you to focus instead on your people and their ability to provide outstanding support and assistance. We make it possible and easier for organizations to set great CX operations in motion.

With 30 years of experience in the business of delivering brand-strengthening CX and a 99th Percentile BitSight Security Rating, ResultsCX knows how to securely provide great customer care, so you can focus on the people side of your support operations.

Tech Stack Build and Implementation

Tech Stack Build and Implementation

Workforce management and optimization

Workforce management and optimization

QA Call Scoring and Coaching

QA Call Scoring and Coaching

Fully managed ACD and omnichannel solutions

Fully managed ACD and omnichannel solutions

Helpdesk, NOC, and Security Management

Helpdesk, NOC, and Security Management

Timekeeping and administrative tools

Timekeeping and administrative tools