CCaaS

Just add people

Stand up a custom-built CX technology environment with the most robust and versatile IT platforms for every purpose, from voice analytics to QA and coaching, to timekeeping, and more. ResultsCX CCaaS (Contact Center as a Service) solutions bring all the systems, support, and expertise you need through our managed services offering.

Just add people, and you’re ready to go.

Managed Services

Don’t go it alone. Our experts can help you get started or optimize your customer experience operation, take advantage of AI technology and automation, and improve customer satisfaction.

Contact center technology expertise

Workforce management and optimization

QA call scoring and improvement tracking

Fully managed ACD and omnichannel solutions

Agent coaching platforms

Timekeeping and administrative tools

Managed technology centers and support