Contact Center
As a Service
(CCaaS)
Just Add
People
Providing a state-of-the-art customer care environment involves complex considerations about technology, security, and systems maintenance.
ResultsCX Contact Center as a Service (CCaaS) solutions include everything needed to make the most of your customer experience.
Stop worrying about compliance, hackers, and network intrusions - our expertise and infrastructure allow you to focus instead on your people and their ability to provide outstanding support and assistance. We make it possible and easier for organizations to set great CX in motion.
With 15 years delivering fantastic CX and a 99th Percentile BitSight Security Rating, ResultsCX knows how to securely provide great customer care. Winning three 2022 Fortress Cyber Security Awards for Network Security, Leadership, and Organizational Excellence validates how ResultsCX prioritizes security in every decision we make. By doing so, we make it easy for you to focus on the people side of your support operations.
Tech Stack Build and Implementation
Workforce management and optimization
QA Call Scoring and Coaching
Fully managed ACD and omnichannel solutions
Helpdesk, NOC, and Security Management
