Fort Lauderdale, FL—June 13, 2022— The Business Intelligence Group today announced that ResultsCX has won three 2022 Fortress Cyber Security Awards in network security, leadership, and organizational excellence categories. The industry awards program sought to identify and reward the world’s leading companies and products that are working to keep our data and electronic assets safe among a growing threat from hackers.
As a customer experience management provider, ResultsCX takes information security very seriously, making data and systems protection an organizational responsibility at the highest levels of the company. ResultsCX has successfully created a secure virtual CX environment, earning a near-perfect 800 score from BitSight and the number one ranking among its competitors for more than 22 months running.
Even in a business climate characterized by the significant added risk of a largely remote customer support workforce, ResultsCX has been extremely effective in its efforts to protect client and customer data and keep it from being compromised. Many of the outsource partner’s clients turn to ResultsCX for expert advice on guarding against the inevitable attacks of hackers, phishing, and other attempts to breach system protections.
“These awards exemplify our commitment to safeguarding the data of clients and their customers and are a testament to the expertise within our information security operation,” shared Rajesh Subramaniam, CEO, ResultsCX. “Security and avoiding risk are a primary concern and mandatory employee responsibility involved in every decision we make at ResultsCX.”
“We are so proud to name ResultsCX as a winner in the 2021 Fortress Cyber Security Awards program,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “As our society continues to evolve and become more reliant on networks and data, companies like ResultsCX are critical at providing the protection and trust consumers demand.”
For information about ResultsCX, please visit http://www.results-cx.com. For information about the annual Fortress Cyber Security Awards, please visit https://www.bintelligence.com/fortress-cyber-security-awards.
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
About Business Intelligence Group www.bintelligence.com
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers.