ResultsCX Receives Two Stevie® Awards Recognizing Excellence In Health Plan Member Engagement And Experience
ResultsCX’s Becky Watkins Wins Silver Stevie® Award For Female Executive Of The Year In The Business Products Category For Women In Business
People Power at its Core
Media Client Speeds Up Resolution with Outbound Calls, Reducing AHT by 100 seconds and Increasing CSAT by 8%
Outbound Offers Convert Initially Rejected Cable Customers and Improve NPS by nearly 60%
Health Insurer's Member Service Plan Boosts NPS 12% with Analytics
CMS Taskforce Helps Health Plan Clients Improve 5-Star Survey Ratings
Offshore Managed Medicare Claims Work Achieves Near 100% Accuracy
Automation Helps Health Plans Improve Agent License Management and Reduce Reporting Time by 75%
Digital CX Transformation Saves Financial Services Client $1 Million Annually
Innovative Surge Staffing Strategy Nets Cost Savings for Streaming Media Brand While Reducing AHT by 12%
Leading Retailer Leans into Customer Interaction Analytics to Improve CSAT by 91%
