OPEX WEEK: Business Transformation

OPEX WEEK: Business Transformation

Attending OPEX WEEK 2020? Visit DeviceBits & The Results Companies at Booth #28 for a in-depth look at how the companies are teaming up to tackle process improvement in Customer Experience using AI.   Also, listen in as DeviceBits CEO JC Ramey, Chief Experience...

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TIS2019

TIS2019

COME JOIN DEVICEBITS and other cable industry experts at the 2019 Independent Show, July 28th – 31st in Chicago.   Industry leading AI software company DeviceBits, announced today it has joined an incredible team of panelists in Software, Cable, Telco, Broadband, and...

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BOT+ helps save the holidays!

BOT+ helps save the holidays!

Check out a recently article from TechTarget detailing how DeviceBits’ BOT+ helped reduce returns during the recent holiday season! http://searchcrm.techtarget.com/feature/Customer-service-chatBots-help-reduce-product-returns by Lisa Kosan In previous years, Azumi...

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UNION WIRELESS

UNION WIRELESS

Customer Support Automation Positions Union Wireless at the Forefront of the Wireless Industry for Support Experience COLUMBUS, Ohio – December 8th, 2017 – DeviceBits, a leading artificial intelligence (AI) software company, announced today it has signed an agreement...

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How ChatBots are Being Incorrectly Built

How ChatBots are Being Incorrectly Built

The following is a guest contributed post from James Ramey, CEO of DeviceBits. ChatBots have been making a stronger appearance in more businesses today. If we go back a few years at the available technology we had, the idea of chatBots would have people wondering…...

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DeviceBits in Lineup to Pitch

DeviceBits in Lineup to Pitch

DeviceBits in Lineup to Pitch UpRamp Fiterator Innovation Pitch Night Wed, October 25, 2017 6:00 PM – 8:00 PM MDT Galvanize Boulder – Walnut Street 1023 Walnut Street Boulder, CO 80302 REGISTRATION IS FREE Come join! Meet the DeviceBits Team Come out to the free event...

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Press Release: New iOS 11 Support is here!

Press Release: New iOS 11 Support is here!

DEVICEBITS CUSTOMER SUPPORT TECHNOLOGIES TO AID IN APPLE’S IOS 11 DOWNLOADS DeviceBits Platform Helps Customer Service Agents with Consumer Support Queries COLUMBUS, Ohio – September 19, 2017 – DeviceBits, a leading artificial intelligence (AI) software company is all...

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Press Release: Note 8 Launch

Press Release: Note 8 Launch

DEVICEBITS ANNOUNCES ACADEMY & CAREASSIST SELF-SUPPORT INITIATIVES TO HELP CUSTOMER SERVICE AND SALES AGENTS WITH GALAXY NOTE 8 LAUNCH DeviceBits provides interactive 360° look at the new Samsung Galaxy Note 8 before it officially launches COLUMBUS, Ohio –...

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